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      Events Management: Strategy, Event Types and Customer Service

      Events Management: Strategy, Event Types and Customer Service

      Enrolled1.5-3 Hours
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      1. Events Management: Strategy, Event Types and Customer Service
      • Beginner Level

      Events Management: Strategy, Event Types and Customer Service

      This free course introduces you to the basic concepts of customer service and skills required to manage events.

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      Events Management: Strategy, Event Types and Customer Service
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      Learning Outcomes

      In this free course, you will learn how to:

      • Discuss the different skills you need as an events planner
      • Recognize the reality of what it takes to be an events planner
      • Explain the importance of customer service in this field
      • Describe how to offer a high level of customer service
      • Describe the process of organizing small and private events
      • Explain the aims of corporate events
      • Recall the main factors to consider when organizing a corporate event

      Knowledge & skills you will learn

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